FAQs for Hosts

Q. What is Homestay?

A. Homestay involves the provision of accommodation, meals and a caring, safe, nurturing environment to International students studying in Perth.

Q. What is expected of me?

A. As a Host you need to provide the student with their own furnished bedroom, access to laundry facilities and a quiet area to study. Homestay also needs to provide breakfasts (these can be on a “prepare yourself” basis) a substantial cooked dinner (meat and vegetables) and lunch (prepare yourself basis) on weekends.  Weekday lunches are occasionally required but this is by prior arrangement and extra remuneration is provided. Hosts must be prepared to spend time talking to their students particularly over the dinner table, this is especially important to students learning English.  A Host is expected to familiarize their student with the local area and the available public transport. The student is also encouraged to share with the host information about their home country and culture. This interaction is what makes homestay ideal for students and hosts looking for a unique cultural experience. 

Q. What am I expected to supply?

·        A private, furnished room with a window, a bed, wardrobe, drawers and bedside light

·        A desk in the bedroom or a quiet area in the home for study

·        Adequate heating and cooling

·        Utilities (gas and electricity)

·        Meals-  A substantial dinner, breakfasts and lunch on weekends

·        Communal sundries such as toilet paper and soap and basic items such as light bulbs. 

·        Linen and towels

·        Laundry access

·        Television access

·        A safe, friendly, caring environment

Q. What am I not expected to supply?

·        Telephone- Students are encouraged to have mobile phones and they can get International Dialling cards from most Schools and Newsagents

·        Weekday lunches unless by prior or private arrangement

·        Personal toiletries

Q. What should I expect from students I am hosting?

Students are expected to respect the family they are staying with and abide by your house rules.  It is a good idea to let them to let them know your meal times, security procedures, washing schedule etc. when they first arrive.  Just as you are expected to treat students as part of the family, students are expected to act as a member of the family and keep their room tidy and help around the house just as any family member would. It is hoped that students will join in with family activities, have dinner with their Hosts and not lock themselves away in their rooms.  This can’t be enforced, only encouraged. Students are expected to let you know if they won’t be home for dinner or will be staying out overnight.  They are not allowed to bring friends home without your permission. This applies to students over 18 years.

 

Q. Will it cost me anything?

Talkabout Tours never charges the Host for anything whatsoever

Q. How much do I get paid?

You will receive $220/wk for students over 18yrs of age and $240/wk for students under 18yrs. If weekday lunches are included you will receive a further $30/wk.  Talkabout Tours retains $5/wk of this while we are paying you (usually for the first 4-5wks) to cover Administration costs.  After the initial period, if both Host and student are happy to continue living together, students are expected to pay directly, fortnightly, in advance.  Please issue students a receipt for money collected and have them sign your receipt book.

Q. Will hosting a student affect my income?  

 

Up to two Homestay students is tax–free (non-assessable).  For more information please go to this website:  ATO Homestay

Q. How do I get paid?

While you are being paid by Talkabout Tours you will receive weekly instalments into your bank account in advance.

Q. How long do students stay?

Students can ask for any length of time from 1 week to 3 years but usually it is just 4 or 5 weeks while they see how things go.  They commonly ask to stay on after the requested time- this is by mutual consent.  Either party can terminate the Homestay arrangement by giving 2 weeks notice at any time. The under 18 year old student will usually request much longer Hosting and cannot change Homestay without prior consent from Talkabout Tours.

Q. What is my Duty of Care?

Please treat your students as you would expect a family overseas to treat your children.  Students over 18 years old are adults and are able to come and go as they please but it is important you let them know that Perth is not necessarily safe and to take precautions when out at night.  For under 18’s the Duty of Care is much greater and this will be explained to you should you wish to host younger students.

Q. What kind of clearances do I need?

Every permanent member of the household who is over 18 years old will require a Police Clearance.  If you wish to host under 18yrs students, every permanent member of the household over 18yrs will also require a Working with Children check.  Both are available from any Post Office.  Talkabout Tours can supply you with Working with Children applications and the amount payable will be only $10 p/p (usually $50)

Q. What support do I get from Talkabout Tours?

Talkabout Tours have been providing Homestay accommodation for 10 years now and so have a great deal of experience and knowledge when it comes to hosting students and are readily available to answer any questions you may have.  Our office hours are 9-5.30 weekdays, but we also have an after hours emergency number. If our phones are busy, and they often are, leave a message and we will get back to you as soon as we can.  Alternatively, send us an email.  If you are having problems with your student, we like to know as soon as possible to nip any potential difficulties in the bud.  If you would like your student to leave your home early, please give them 2 weeks notice and let us know.  If the problem is serious we will move them sooner.

Q. Do I need to have internet and is it OK to have students pay for its use?

You don’t need to have the internet but it certainly gives you a greater chance of hosting students as the majority of students ask for homes with access to the internet.  Students do have other options though: There are companies that will rent wireless modems on a monthly basis and libraries supply free internet as do most schools.  You are entitled to request money from students for this service if you wish. $5-$10/wk is standard for reasonable use.  Please let us know on your application so that we can inform students before arrival. Make sure that your internet plan is capped so you don’t receive any unwelcome bills.

Q. How far from away from the school can I live?

We provide the Homestay accommodation for a great many schools throughout the Perth area.  We try to place students not farther than 45 minutes by public transport to the school they are attending.  It is always handy if you are on a bus or train route.  Families within close proximity to schools are generally given first choice.

Q. How do my students get to School?

Student either walk, (the lucky ones), or need to rely on public transport.  It is hoped that a friend or member of the Host family will be able to go to take the student, by public transport, to the school on or before their first day.  Please give your students written directions, your address and your phone number before they leave the home.

Q. What does the application process involve?

Once we receive your online application we will call to set up a time to meet with you in your home to discuss your application, student preferences, let you know our expectations and answer any questions you might have about the Homestay program.  Generally this takes about 1 hour.  Please let us know if you require Police Clearance and Working with Children applications.  Please have a copy of your police clearances and your bank details handy when we visit. Once you are on the books we will contact you by phone or email when we feel we have a suitable student.  We will tell you about the student, their arrival and departure details and you can decide if you’re able to host them. If you decide “yes” we will send are hard copy through the mail with their details and their school details.

Q. What should I do before the student arrives?

Prepare the student’s room with fresh sheets and towels and make sure the room is properly aired.  If it is hot, provide a fan.  If it is cold make sure there is enough bedding and supply a heater if necessary.  Purchase enough food for the first day or so.

In addition you can choose to familiarise yourself with the customs and culture of the country where the student is coming from so you can understand your student a little better from the beginning of their stay with you.

Q. What should I do on the day that the student arrives?

Be available to greet your student and organise to be home for the day or have a family member stay with the student.  Don’t greet the student, tell them to ‘help themselves’ and go to work.  Students are young people, often away from home for the first time.  They are nervous and have travelled for many hours.  Even if they sleep they should not be left alone.  Treat them as you would like your own family to be treated if they were travelling overseas. Ask if they would like to contact their parents by telephone to advise them that they have arrived safely.  Offer them a drink and biscuit; show them their room and the bathroom facilities.  Ask your student if they would like to take a shower and make them welcome generally.  Later in the day take the opportunity to orientate the student to your home, explain mealtimes and introduce them to other family members.

Q. What should I do prior to the first day of School?

Your student will need to know how to get to and from School.  Generally this means going with them on or before their first day.  Please leave them with written instructions and your phone number should they get lost.

Q. What should I do in the first week that the student stays with me?

Confirm with the student that they are happy and can use the bus or train to their School, local shopping centre and Perth City.  Ask if they have made some friends and generally enquire as to their wellbeing.  It is good practice to do this for the first two or three weeks.


Some common questions

Q. What should my student call me?

This is your choice.  It can be formal,. Mr or Ms or casual, your given name or simply Mum and Dad.

Q. My student says they have no dirty washing but they have been here for a week.

You may have offered to do all your student’s washing but they prefer to do their own.   Discuss this with your student, remembering that female students may not want their underwear on public display.  Explain current water restrictions.

Q. My student is using too much water.  Is it ok for me to ask them not to do this?

Yes, explain the current water restrictions in your area.  Explain that it is not your decision but that of the local council.

Q. I told my student to ‘help themselves’ to food but when I arrived home my student had eaten all the treats in the larder.

It is a good idea to keep a container with ‘snacks’ written on it so the student knows exactly what they can take.  There can be two containers, one in the larder and one in the fridge.

Q. I told my student to ‘help themselves’ because I was going out but when I arrived home they had not eaten.

Many students, especially when they are new to your household, will not do anything that they might get wrong.  Consequently they will not take food or use equipment or help with washing up simply because they do not have the skill.

Q. My student said on the Profile that they do not smoke, but I can smell it.

Students do not always admit to smoking because they know that in Australia it is not always acceptable.  Show your student a place outside that is away from the home where they may smoke and give them a container for cigarette butts.  Explain that it is their responsibility to keep the area clean and tidy. Explain they may not smoke in the home.

Q. My student goes drinking with their friends and comes home intoxicated. 

If your student is over 18 and is well behaved then it should not be a problem.  However, if they are causing problems then speak with Talkabout Tours.  If they are under 18 alcohol is not permitted.  If you are a household where alcohol is not acceptable please let us know prior to student placement with you.

Q. My student does not want to help with the washing up after the evening meal.

It is possible that your student may not know how to wash up.  It may be better to give them a different job to do, clearing the table or laying the table prior to the meal for instance.

Q. My student has questioned the ‘use by date’ on packaged and frozen food. 

If you buy in bulk and freeze or you buy ‘specials’ always check the label is current and explain to students that this is common practice in Australia.  It is not advisable to give your student unfrozen food passed the ‘used by’ date.   

Q. If I take my student out do I have to pay for them?

If you want to take your student out, explain where you are going and how much it will cost.  Your student then has the opportunity to decide whether or not to go with you.  Do not expect your student to pay for other members of the family. Many hosts are happy to include Under 18’s as part of the cost of family outings.

Q. Is it ok for me to go in to my student’s room when they are not there.

Privacy is important.  The student’s room should be private to them during their stay with you.  If you plan to clean the room then let the student know when you will do this.

Q. I think there is some money missing from my home (and/or items) and I think my student may be responsible.

Contact Talkabout Tours in the first instance.  It is better that you do not confront the student yourself.

Q. I let my student use my computer but now they are using it all evening and I want to use it myself.

Communicate with your student about internet usage and set up a timetable.  This applies to telephones too.

Q. My student is up nearly all night and disturbing the rest of the household.

Many students do this.  Students from some countries sleep when they arrive home from school and speak to their friends on their mobiles during the night.  Explain to your Student that they must be quiet and not disturb other people.  If the behaviour continues you may have to give them a time (say 9pm) when they must not make further calls.
 
Q. My student leaves the light on all night which wastes electricity.

Many students do this because they are scared.  It is best to buy a low wattage bulb or give them a night light.

Q. My student does not get in to bed between the sheets.

When you orientate your student to your home explain that this is how you sleep in Australia.  They may come from a country that has a different type of bed so they may not know how to make or use a bed in the same way.

Q. My student says he/she is cold at night. 

Check that they have enough bed linen but also check that they are getting in to bed  under the covers (see above)
 
Q. My student gets home before me each day and I cannot give them access because of our security system.

This is a difficult situation but one that has to be negotiated.  You cannot expect a student to wait outside your home indefinitely.

Q. What should you do if the student's parents wish to stay?

This is your own decision.  Be prepared for the fact that the parents may not speak any English.  It is ok to say ‘no’ and ask that they stay in a motel nearby.  You can then make arrangements to meet them or invite them to your home.  If you agree to them staying and you plan to charge them make it clear to the student how much this will be and what it will cover.  Make the family welcome and ask your student to translate for you.

Q. My student asked if they may bring a girl/boy friend home to stay the night.  I don’t want my student sleeping with a girl/boy friend in my home.

It is your home.  Explain to your student that this is not acceptable in your home.  However if your student has a friend and they would like to invite this friend to stay overnight i.e. at the weekend, then this should be arranged to suit all parties.  Check with your student that their friend has let their Homestay host know. If in doubt please contact Talkabout Tours for support.

Q. My student does not come home for several days.  They tell me they have a boy/girl friend but their parents want them to stay in homestay. 

If this concerns you, please notify Talkabout Tours

Q. What should you do when a student informs you they are leaving?

This normally requires 2 weeks notice unless they are leaving on the allocated departure date.  Ask them for their forwarding address so you can send on any mail that arrives for them.  Ask them how they will get to their new accommodation and assist them if they need help.  This does not mean that you have to transport them but they may need assistance in calling a taxi or getting to the train or bus.  There is no need to feel that they do not like you anymore or that you have done something wrong.  Students are young people wanting to experience different situations.  You can rest assured that when students move on it is because you have given them the confidence to do so.